Legal

Refund Policy.

Last updated: 2025

Digital Products — No Refund Policy

Due to the digital nature of our products, we do not offer refunds once a file has been downloaded. Please review product details carefully before purchasing.

Exceptions

If you experience a technical issue with a file (corrupted download, missing files), contact us within 7 days of purchase and we will resolve it — either by providing a working file or issuing a refund at our discretion.

Duplicate Purchase

If you accidentally purchase the same product twice, contact us within 24 hours with proof and we will refund the duplicate charge.

How to Request

Submit a support ticket from your account dashboard or email us at hello@ets2india.in with your order number and reason.